Shipping
Each product's shipping times vary. Those products with limited inventory will be shipped within 3 working days the time to reach you will depend on your location in the world. Products that are "made to order" or "Pre-order" along with orders you wish to customize will be handcrafted just for you by our artisans and then sent to you which will take 1-2 months to be completed. Please keep in mind we are a small artisanal premium jewellery brand that produces slowly and ethically.
Returns
We aim to please and deliver excellence in our handcrafted pieces. We currently do not accept returns but if you would like to raise a concern please email us at elissarjewels@hotmail.com and we will consider your claim.
Privacy Policy.
This privacy policy sets out how Elissar Jewels use and protects any information that you give Elissar Jewels when you use this website. Your card details are never revealed to us and we do not have access to your payment right away.
Elissar Jewels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used following this privacy statement. We have the right to refuse your order for failing to comply with our gemstone and metal restrictions.
Elissar Jewels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 7, 2021.
Information we may collect:
Your name and title
Contact information such as your phone number and email address
Demographic information such as living address
Payment method: our payment system will automatically charge you. Your information is disclosed and Elissar Jewels will not personally have access to view your card details.
When you purchase from Elissar Jewels on this platform or any other you are accepting all our terms of service, shipping & returns policies, and privacy policies.
Copyright
All intellectual property rights in our designs are and will belong to Elissar Jewels. Any infringement will be pursued vigorously. All Rights Reserved. Replication or usage of Images for any purpose without express permission of the owner is prohibited by law.